## Restaurants Favor Smooth Communication for Ordering and Increased Use by International Travelers
Hello, Inc., which operates AutoReserve for Restaurants, a service that streamlines restaurant operations, is pleased to announce that the amount of self-order payments for AutoReserve for Restaurants exceeded 200% compared to last year and the cumulative amount of payments exceeded 500 million yen as of August 31, 2023. The cumulative amount of payment has exceeded 500 million yen.

## Background

### "Inbound response" is required as the number of foreign visitors to Japan increases.

According to the statistics released by the Japan National Tourism Organization (JNTO) on August 23, 2023, the number of foreign visitors to Japan in July 2023 was approximately 2.32 million. The number of registered users of "AutoReserve," an AI-based restaurant reservation service, also showed an increase in the number of foreign visitors.

Restaurants need to respond to the growing inbound demand. In particular, inquiries from restaurants considering the introduction of a self-ordering system to streamline their operations to meet the challenges caused by labor shortages are increasing, and the number of cases in which the system is being used is growing.

## Functions of "AutoReserve for Restaurants" to streamline restaurant operations
! [AutoReserve for Restaurants image 1](//images.ctfassets.net/x0lx6207qomw/5PcQlQvgK77tm80eNr0WiE/7d44201791ebc68be588a55b088cea5c/1600_ 900_03.png)
! [AutoReserve for Restaurants image 2](//images.ctfassets.net/x0lx6207qomw/7gAfIz9bolWFfZ7nAtelv0/aaabdae4f8e9c7d36cefb25f4d4edddd/1600_ 900_02.png)

AutoReserve for Restaurants is a service that streamlines operations by managing reservations, orders, and other customer information necessary for restaurant operations. The service supports smoother operations by addressing issues caused by the shortage of restaurant staff, including reservation ledgers, POS cash registers, self-ordering systems, takeout functions, and online store opening functions.

### Reservation Ledger

Once installed, a restaurant introduction page with online reservation functionality is created** on the restaurant reservation service [AutoReserve](https://autoreserve.com/). Users can view information on available seats and make reservations online, and the restaurant can track reservations by day and time. Users are automatically reminded of their reservation dates, and **cancellation fees are automatically collected**. There is **no charge** for sending reservations.

### POS Cash Register

The cash register function can be utilized on a tablet device and the handy function on a smartphone, reducing the burden of paper-based order receipt and management. In addition to functions such as ordering, individual accounting, and seat management, you can also use analytical functions such as daily and monthly reports and analysis by menu. By utilizing this system together with the reservation ledger, the management of customer reservations and seat availability can be linked, leading to even greater operational efficiency.

### Self-ordering system
! [Self-order image image](//images.ctfassets.net/x0lx6207qomw/MgJl90x9EILzBDuKrsFLa/ea

5億決済達成KV

AutoReserve for Restaurants' Self-Order System Settlement Amount Exceeds 200% Year-Over-Year, Tops ¥500 Million Cumulative Total

## Background. 
### Number of registrations increased after the transition to Corona Class 5. Usage by overseas travelers also drove the increase.
Since the transition to Category 5, inbound demand, especially from foreign visitors to Japan, has been increasing, and registrations by overseas travelers are on the rise. 2023 saw a significant recovery trend(*) in the number of overseas visitors to Japan, with Hong Kong (19,735%), Taiwan (10,640%), and Singapore (1,186%) growing compared to last year.
AutoReserve's breakdown of registered visitors from overseas in 2022-2023 also shows Hong Kong, Taiwan, Singapore, the United States, and the Republic of Korea following Japan.
*Survey by Japan National Tourism Organization (JNTO)

! [Number of registrations from overseas](//images.ctfassets.net/x0lx6207qomw/4TDA6lcbg4GBNHwjsnKdwZ/d4fdb72ca96000b011a714ca04986693/20230824_1600_900-2B.png)

## AutoReserve Overview.
! [AutoReserve](//images.ctfassets.net/x0lx6207qomw/7uif7KwPoZMIJUptCysr18/458ce09fcf08e4f3408c01058cd030b1/20230824_1600_900_2.png)
AutoReserve is an AI-based restaurant reservation service for Japanese and international restaurants. More than one million restaurants can be reserved. Even after hours, you can use AutoReserve to find a restaurant you want to visit and make a reservation online. AI adjusts and makes reservations even when you are on the move, in a meeting, outside of restaurant business hours, or by a foreign language speaker.

## Smooth reservation experience with multilingual support has been well received 
AutoReserve's multilingual support allows foreign language speakers to make reservations online without calling the store. As of August 2023, more than 10% of the total number of reservations made by customers are from overseas travelers, and the number is continuously increasing.
[AutoReserve](https://autoreserve.com/)

## Users' Comments 
- I am not good on the phone, so I used to avoid restaurants that only take reservations by phone, but since I found AutoReserve, I can now easily make reservations online and go to the restaurants I want to go to.
- I am able to make reservations easily online without having to make a phone call, even when I am traveling or in a meeting where a phone call is not possible.
-I am able to make reservations online even when I am not fluent in Japanese.

AutoReserve will continue to free customers from language, time, location, and other restrictions and help them discover delicious restaurants around the world that they may not have encountered before.

## About Hello, Inc.
Hello, Inc. is a company with a mission of "Goodbye past, Hello future." Hello, Inc. is working in a large market with a potential business value of over 1 trillion yen.

AutoReserve, an AI-based restaurant reservation service, has more than 2 million registered users.

AutoReserve Overview 

AutoReserve is an AI-based restaurant reservation service for Japanese and international restaurants. You can search for restaurants you want to visit and make reservations online, even outside of restaurant business hours. AI coordinates reservations even when you are in transit, in a meeting, outside of restaurant business hours, or by a foreign speaker.

AIによるレストラン予約サービス「AutoReserve」を運営する株式会社ハローは、AutoReserveを通した累計の予約件数が50万件を突破したことをお知らせいたします。

AIによるレストラン予約サービス「AutoReserve」、累計予約数が50万件を突破

[AutoReserve Web版](https://autoreserve.com/ja/)
[AutoReserve iOS版](https://apps.apple.com/jp/app/autoreserve/id1409552387)
[AutoReserve Android版](https://play.google.com/store/apps/details?id=com.autoreservenative)

AutoReserve

AI-based Restaurant Reservation Service "AutoReserve" Tops 500,000 Total Reservations

## ここがすごい！オートリザーブ予約台帳でできること
![s-2400x1275 v-frms webp 870140df-7751-42f7-a7fe-c6eeb46d1284 regular](//images.ctfassets.net/x0lx6207qomw/4YwXMy0ecbN8HsFKyf1qFY/660b920b435d05913433980e9f0be13c/s-2400x1275_v-frms_webp_870140df-7751-42f7-a7fe-c6eeb46d1284_regular.webp)

### １.無断キャンセルや、予約忘れを手間なく防止。
メールまたはSMS・アプリにて、予約の前日にリマインドを自動送信することで予約忘れを事前に防止することができます。また過去にno-showだったお客様も事前にわかるため、きめ細やかなフォローアップも可能です。万が一、実際に当日キャンセルが発生した場合は、キャンセル料を徴収することが可能となっており、リスクを最大限減らすことができ、安心して営業いただけます。

### 2.リアルタイムで空席管理！集客チャンスを逃さない。
自社開発のPOSシステムと連携することにより、予約なし来店もタイムリーに登録が可能です。

空席状況をリアルタイムで更新できるため、新たな予約との重複を避けることができ、さらには10分後や5分後といった、今すぐの予約も受け付けることができます。リアルタイムに空席状況を見える化することで、飲食店スタッフも電話対応に追われことなく、集客の効果を高めることができます。

### 3.操作が簡単、誰でも柔軟にカスタマイズ。
「毎月1日から予約受付を開始したい」「週末は予約を受け付けたくない」などの細かな設定がタブレットから簡単に操作でき、カスタマイズした予約台帳を使っていただけます。操作にお困りの際は、自社カスタマーサービスによる手厚いフォローアップも利用可能で、飲食店の味方となるサービスです。

### 4.リピーター施策を戦略的に！きめ細かいおもてなしへ。
予約なし来店も含めて、すべてのお客様の来店に対して注文履歴を紐づけ可能。顧客台帳を作成することなく、お客様ごとの注文を詳細に記録でき、次回来店の際にお役立ていただけます。

また、店舗のアカウントをフォローしているお客様に対して、「明日予約の空きがあるので通知したい」「雨だから割引キャンペーンを送りたい」といったメッセージ送信が可能。密な集客コミュニケーションができます。

### 5.　多言語対応で、外国人旅行客の来店促進も！
来店希望者が利用する予約サイト「AutoReserve」は、多言語対応のため外国人のお客様も気軽に予約が可能です。今後増加するであろうインバウンド客に対して、ネット予約を導入していない飲食店でも、言語の壁なく来店のチャンスをつくることができます。

予約台帳の導入を検討されたい飲食店様はこちら↓

[https://autoreserve.com/for_restaurants/reservation_book](https://autoreserve.com/for_restaurants/reservation_book)

s-1200x630 v-fms webp d0405e6f-d61e-401a-a406-53a6143da132

こんなサービスが欲しかった！多機能サービスが登場。「AutoReserve」が飲食店予約台帳システムを正式リリース

## オートリザーブオーダーとは
![s-1200x800 v-fms webp 912fe5f7-8b71-4f4f-a8e4-ca8b2fc2677a](//images.ctfassets.net/x0lx6207qomw/6bdhknKzpSfqn9RoY8QBZe/2bfb3007afb5a8f600df6ff73aa0c0cf/s-1200x800_v-fms_webp_912fe5f7-8b71-4f4f-a8e4-ca8b2fc2677a.webp)
席に置いてあるQRコードを読み込むことでお客様のスマホが注文端末となって、注文から会計までをお客様自身で完結させることができるセルフオーダーシステムです。
注文ミスなどを防ぎ、また配膳以外の業務をお客様のスマホで完結させることができるため、人件費の大幅な削減を可能としました。
POS機能やCRM機能も兼ね備えており、業務効率化に留まらない、顧客体験の向上や店舗の売上に貢献します。
POS機能に蓄積された注文履歴や来店回数などのデータをメニューの改善やマーケティングに手軽に活用することも可能です。
また、多言語対応等の、アフターコロナでの来日客対応に備えた機能も導入予定です。

詳しくはこちら▶▶  [https://autoreserve.com/for_restaurants/qr_order](https://autoreserve.com/for_restaurants/qr_order)

## 事前決済方式の利用手順
![s-1201x800 v-fms webp aa109194-789f-4b74-a392-04f6ebb087d2](//images.ctfassets.net/x0lx6207qomw/606a09rQMPeKYdgkGIC43K/c728f9d06b1b3ed56fe209d6834ae3d0/s-1201x800_v-fms_webp_aa109194-789f-4b74-a392-04f6ebb087d2.webp)

料理を店員自ら配膳する方式と、お客様が料理を取りに行く方式の2種類に対応できます。

### 料理を店員が配膳する店舗
1. お客様が席のQRコードを読み込みます

2. お客様が商品を選んでスマホ上で会計します

3. 会計完了と同時に、お店のPOSに注文が入ります

4. お店がお客様の席にて商品を提供します

5. お店が注文の「提供済」ボタンを押して完了となります

### お客様が料理を取りに行く店舗
1. お客様が席のQRコードを読み込みます

2. お客様が商品を選んでスマホ上で会計します

3. 会計完了と同時に、お店のPOSに注文が入ります

4. お店が注文の「お客様の呼び出し」ボタンを押すと、お客様のスマホ上にメールが届きます

5. お客様がお店のカウンターにて商品を受け取ります

6. お店が注文の「提供済」ボタンを押して完了となります

## 11/30までメニュー登録費用無料キャンペーン実施中
オートリザーブオーダーの導入支援の一環として、11月30日まで店舗のメニューをシステムに登録する際に発生する費用30,000円が無料になるキャンペーンを実施中です。


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We offer a new business that combines our proprietary speech AI technology with our extensive knowledge in product development.